My Work - Sarah Pearce

Client Health Check Tool

A SaaS business needed its account management team to have better, more meaningful conversations with clients. Here is how a structured health check scoring tool changed the nature of those conversations entirely.

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Full Assessment & Rewrite Of A Charity Business Plan

A charity was heading toward financial collapse and needed urgent, honest intervention to survive. Here is what a forensic review of every aspect of its operations looked like in practice - and how it found a way through.

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Getting An After-School Club From Inadequate To Good

An after-school club received an unsatisfactory Ofsted grade with just three months until reassessment. Here is how a full review of policies, procedures, and staff training turned that around, and what it took to get there.

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